I am missing an article from the monitoring. What is the explanation?
Any contract based on software licensing or service delivery through a software platform operates on the assumption As it is due to the technical complexity.
In other words, it cannot be guaranteed that all the results will be found, instead we guarantee that TreeWorks makes all efforts to find them. The explanation is based on the fact that there are to many sources and there is no claim of completeness, but we assume responsibility for the platform being functional 98% of the time, both in that which concerns parsing and in that which concerns offering the results.
The platform allows constant introduction of new sources and articles and in case you discover sources or articles that we have not monitored, you can send us an email with the link toward them and we will introduce them for monitoring.
The most frequent causes are the following:
- we have not introduced that certain feed for monitoring
- the site's feed is incomplete