{"id":6014,"date":"2015-03-30T13:31:59","date_gmt":"2015-03-30T11:31:59","guid":{"rendered":"http:\/\/www.zelist.ro\/blog\/?p=6014"},"modified":"2015-03-30T13:31:59","modified_gmt":"2015-03-30T11:31:59","slug":"magazinele-online-din-romania-risca-amenzi-de-pana-la-4-000-de-lei-daca-nu-isi-informeaza-corect-consumatorii","status":"publish","type":"post","link":"https:\/\/www.zelist.ro\/blog\/magazinele-online-din-romania-risca-amenzi-de-pana-la-4-000-de-lei-daca-nu-isi-informeaza-corect-consumatorii\/","title":{"rendered":"Magazinele online din Romania risca amenzi de pana la 4.000 de lei daca nu isi informeaza corect consumatorii"},"content":{"rendered":"<p class=\"western\" lang=\"en-US\" align=\"justify\"><a href=\"https:\/\/www.zelist.ro\/blog\/wp-content\/uploads\/2015\/03\/Vizual-CP.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6015\" src=\"https:\/\/www.zelist.ro\/blog\/wp-content\/uploads\/2015\/03\/Vizual-CP.jpg\" alt=\"Vizual-CP\" width=\"450\" height=\"377\" srcset=\"https:\/\/www.zelist.ro\/blog\/wp-content\/uploads\/2015\/03\/Vizual-CP.jpg 450w, https:\/\/www.zelist.ro\/blog\/wp-content\/uploads\/2015\/03\/Vizual-CP-300x251.jpg 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Sanctiunile nu se opresc aici: termenul de returnare pentru un produs cumparat online va creste <\/span><span style=\"font-family: Arial, sans-serif;\"><b>de la 14 zile calendaristice la 12 luni<\/b><\/span><span style=\"font-family: Arial, sans-serif;\">, conform OUG 34\/2014. Prin acesta lege, magazinele online sunt obligate sa instiinteze consumatorii cu privire la conditiile, termenele si procedurile de exercitare a dreptului de retragere si sa puna la dispozitie utilizatorilor formularul tipizat de retragere (vezi art. 6, alin. h si art. 11, alin. 1 din OUG 34\/2014). <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Concret, legea romaneasca obliga magazinele online sa ii informeze pe potentialii consumatori &#8211; inca dinaintea achizitionarii produsului &#8211; asupra dreptului de a returna produsul comandat in termen de 14 zile calendaristice de la data achizitiei, fara ca acestia sa ofere vreo explicatie sau un motiv anume pentru retur. <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Pe langa mentionarea acestui drept, magazinele trebuie sa le puna la dispozitie utilizatorilor un formular prin care acestia pot renunta la contractul comercial dintre cele doua parti si, deci, pot returna produsul. Lipsa acestui formular de pe website-urile magazinelor online poate atrage amenzi. <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Astfel, daca nu scriu explicit pe site-urile lor despre acest drept, magazinele online sunt pasibile de o <\/span><span style=\"font-family: Arial, sans-serif;\"><b>amenda de pana la 4.000 lei<\/b><\/span><span style=\"font-family: Arial, sans-serif;\">, iar perioada in care clientul poate returna produsul comandat se mareste <\/span><span style=\"font-family: Arial, sans-serif;\"><b>de la 14 zile pana la 12 luni.<\/b><\/span><\/p>\n<p class=\"western\" lang=\"en-US\" style=\"text-align: left;\" align=\"center\"><span style=\"font-family: Arial, sans-serif;\"><b>Foarte putine magazine online respecta legea<\/b><\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">De 10 ani in Romania, GPeC.ro (Gala Premiilor eCommerce) auditeaza magazinele online atat din punct de vedere al criteriilor legislative, cat si din punct de vedere al bunelor practici in e-commerce, decernand premiile industriei in acest domeniu. <\/span><span style=\"font-family: Arial, sans-serif;\"><b>Potrivit reprezentantilor GPeC.ro, sub 10% din magazinele online respecta noile prevederi ale OUG 34\/2014. <\/b><\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\"><i>&#8220;Criteriile de preselectie in Competitia GPeC te ajuta sa afli si sa indeplinesti principalele obligatii legale. Daca, ulterior, treci de cele peste 120 de criterii de jurizare &#8211; inseamna ca ai un magazin online cu reale sanse de succes!&#8221;,<\/i><\/span><span style=\"font-family: Arial, sans-serif;\"> spune Andrei Radu, CEO &amp; Founder GPeC. <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" style=\"text-align: left;\" align=\"center\"><span style=\"font-family: Arial, sans-serif;\"><b>Exista sanse<\/b><\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Orice magazin online care alege sa se inscrie in Competitia GPeC primeste, in perioada de inscriere, un raport despre respectarea legislatiei in vigoare, precum si recomandari despre cum sa corecteze eventualele probleme. In plus, peste 20 de specialisti in e-commerce &#8211; membri in juriul GPeC &#8211; le vor arata magazinelor online cum isi pot creste vanzarile daca respecta cele peste 120 de criterii de evaluare (un adevarat audit) raportul fiind transmis <\/span><span style=\"font-family: Arial, sans-serif;\"><b>tuturor magazinelor, indiferent daca sunt desemnate castigatoare sau nu<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> in urma competitiei. <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Inscrierile magazinelor online in Competitia GPeC au loc pana pe data de 27 aprilie 2015. De mentionat ca pana pe 10 aprilie exista si o oferta early-bird care aduce reduceri de pret magazinelor online pretendente. Detalii si inscrieri pe www.gpec.ro, sectiunea Competitia Magazinelor Online. <\/span><\/p>\n<p class=\"western\" lang=\"en-US\" align=\"justify\"><span style=\"font-family: Arial, sans-serif;\">Informatii detaliate despre toate actiunile GPeC regasiti pe website-ul evenimentului la <\/span><a class=\"western\" href=\"http:\/\/www.gpec.ro\/\" target=\"_blank\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"text-decoration: underline;\"><b>www.GPeC.ro<\/b><\/span><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sanctiunile nu se opresc aici: termenul de returnare pentru un produs cumparat online va creste de la 14 zile calendaristice la 12 luni, conform OUG 34\/2014. Prin acesta lege, magazinele online sunt obligate sa instiinteze consumatorii cu privire la conditiile, termenele si procedurile de exercitare a dreptului de retragere si sa puna la dispozitie utilizatorilor [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[192],"tags":[],"class_list":["post-6014","post","type-post","status-publish","format-standard","hentry","category-comunicate-de-presa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p1H7ta-1z0","_links":{"self":[{"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/posts\/6014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/comments?post=6014"}],"version-history":[{"count":1,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/posts\/6014\/revisions"}],"predecessor-version":[{"id":6016,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/posts\/6014\/revisions\/6016"}],"wp:attachment":[{"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/media?parent=6014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/categories?post=6014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zelist.ro\/blog\/wp-json\/wp\/v2\/tags?post=6014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}